Resume / Contact Me
A snapshot of my experience, leadership, and impact - and the roles I'm ready for next.
Career Snapshot
I’ve spent my career designing learning systems, leading high-performing instructional design teams, and building programs that make work clearer, easier, and more effective. My background spans learning architecture, people leadership, curriculum design, operations, and modern learning innovation.
I excel at work that blends strategy, leadership, and hands-on design, and I'm especially strong at simplifying complex problems and elevating team performance.
Roles I’m best suited for include:
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Senior Manager, Learning & Development
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Manager/Director, Instructional Design
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Learning Experience/Enablement Leader
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Curriculum Manager
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People Leadership roles within L&D or Operations
Core Pillars
Learning Architecture
& Ecosystem Design
People Leadership & Performance Development
Design Excellence
&
Innovation
Professional Experience
Yahoo - Learning Experience & Strategy Leader, Chief of Staff, ID Manager
2022-Present
Manager, Instructional Design
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Led major curriculum redesigns for New Hire, Soft Skills, Accounts, and Product programs improving clarity, reducing training hours, and strengthening learner performance.
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Built scalable curriculum architecture, standards, templates, and course maps adopted across all programs.
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Lead and develop a team of Instructional Designers, strengthening foundational skills and elevating design quality that supported successful promotions and skill advancement.
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Served as Chief of Staff to the GM of AOL & Member Services, supporting team operations, communications, culture, and organizational strategy.
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Led Yahoo for Good Day volunteer initiatives, managing 30+ volunteers annually across content creation, research, storytelling, and web strategy.
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Modernized curriculum materials using scenario design, video workflows, and updated visual standards.
ICG — Senior ID / Program Manager
2020 - 2022
Senior Instructional Designer
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Supported a full ID team build-out; created workflow templates, SharePoint hubs, and team processes that improved collaboration.
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Mentored new IDs, strengthened core design skills, and supported broader team development.
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Designed virtual workshops, simulations, and scenario-based modules for regulatory, legal, and operational content.
Cenlar FSB — Instructional Designer, Senior ID / Program Manager
2017 - 2020
Senior Instructional Designer
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Led high-volume enterprise learning projects, building structured curriculum and immersive workshops.
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Standardized ILT, VILT, and OJT materials across departments.
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Implemented ROPES methodology to improve facilitator experience and learner comprehension.
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Developed blended learning programs, simulations, and scenario-based modules.
PHH Mortgage - Coach, Facilitator, Instructional Designer
2010 - 2017
Instructional Designer
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Designed ILT, VILT, and eLearning for leadership development, underwriting, and customer experience programs.
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Served as facilitator, coach, and instructional designer for the Underwriting Academy.
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Developed performance assessments, scenario-based learning, and competency-aligned development paths.
Professional
Certifications
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Training Industry Competency Modeling Certification
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ATD Design Learning Certification
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ATD Evaluating Learning Impact Certification
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ATD Measuring ROI Certification
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In Progress: Google GenAI Leader Certification
Skills & Tools
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Competencies: Learning strategy & root-cause analysis • Curriculum architecture & program design • Project Management • Scenario design & simulation development • Stakeholder alignment & performance consulting • Team leadership & coaching • Operational enablement & toolkit creation • Media development & modern learning tech • AI-enhanced design & workflow innovation
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Tools: Storyline • Rise • Vyond • Camtasia • SnagIt • Figma • Airtable • Jira • Reach LMS • Synthesia • AI Voice Tools • AI Chatbots • Gen AI Tools
Contact Me
I'd love to hear from you.
Whether you're exploring a collaboration, hiring for a Learning Experience or Instructional Design leadership role, or simply want to talk through a project idea, I'm always open to a conversation.
Dayna Wargo
Learning Architecture & Design Leader
609-784-6036
daynawargo.com
